Privacy Policy
Last Updated: August 15, 2026
1. Who We Are
ARBI GROUP LLC ("ARBI GROUP", "we", "us", or "our") is a Florida-based construction company. This Privacy Policy describes ARBI GROUP's practices regarding personal information and is intended to address applicable privacy and data-security requirements, including those under Florida law.
2. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or household ("Personal Information").
3. Information Provided Directly by Users
We collect information you provide through our website forms, AI assistant, WhatsApp, and other communications. This may include: Name, Email address, Phone number, Mailing address, City, State, ZIP code, Project address, Construction or renovation project details, Service requests, and Estimate information.
4. Automatically Collected Information
When you visit our website, we may automatically collect technical information such as your IP address, browser type, device information, pages visited, and referring website addresses. We use this to analyze usage patterns and improve our services.
5. Information We Do Not Intentionally Collect
We do not intentionally collect sensitive information. We explicitly advise visitors NOT to submit Social Security numbers, passwords, financial credentials, government identification numbers, or medical information through ordinary website forms or the AI assistant.
6. How We Use Personal Information
We use your information to: Respond to inquiries, Prepare estimates, Contact prospective customers, Schedule consultations, Provide requested construction and renovation services, Manage customer relationships, Maintain business records, and comply with legal obligations.
7. AI Assistant (ARBI AI)
Our AI Assistant processes questions, conversation content, and context you voluntarily provide. It is designed to answer questions using authorized knowledge sources (website information and documents). AI responses are for informational purposes and are NOT binding quotations, contracts, engineering/architectural advice, or legal advice.
8. AI Human Handoff
If you request human assistance, ARBI AI may provide a WhatsApp option. Any contact information you voluntarily provide during this process may be stored as a business lead in our existing infrastructure.
9. Cookies and Analytics
We use essential cookies for website functionality. We may use analytics tools to collect general usage and interaction data to improve the user experience. We do not currently sell personal data or use third-party advertising pixels for targeted marketing.
10. Information Sharing
We may share information with trusted third-party service providers who assist us in operating our business, including providers for: Hosting, Infrastructure, AI services (OpenAI), Communications, Payment processing (PayPal, Wompi), and Security. We do not sell your personal information.
11. Data Security and Retention
We implement reasonable administrative, technical, and physical safeguards, including access controls, authentication, and secure server-side processing. We retain personal information for as long as reasonably necessary for the purposes outlined in this policy, business records, and legal obligations. While we strive for high security, no system is absolutely secure.
12. Security Breaches
ARBI GROUP will investigate suspected security incidents and take reasonable measures to contain and remediate them. If required by law (such as F.S. 501.171), we will provide required notices to affected individuals and authorities.
13. Florida Privacy Rights
Depending on applicable law (such as the Florida Digital Bill of Rights, F.S. Part V, Chapter 501), your location, and our legal status, you may have rights to access, correct, delete, or port your data. Requests should be sent to info@arbigroupllc.com with the subject "Privacy Request".
14. Children's Privacy
Our website is not directed toward children under 13. We do not knowingly collect personal information from children under 13. If discovered, we take steps to delete such information.
15. Contact Us
For privacy-related questions, contact us at: ARBI GROUP LLC, 334 Prestwick Dr, Davenport, FL 33897. Phone: (334) 781-3879. Email: info@arbigroupllc.com.
Legal Notice
This Privacy Policy describes ARBI GROUP's practices regarding personal information and is intended to address applicable privacy and data-security requirements. Use of this website is subject to our Terms of Use.